Multimedia
Consolidated Service Desk
Take a virtual tour of the Consolidated Service Desk. A total of 21 separate help desks in 12 state agencies were combined into a single Consolidated Service Desk effective June 1, 2009. For the first time, agencies have access to 24/7/365 support for issues affecting IT infrastructure and managed network services.
State Print Shop
Take a virtual tour of the State Print Shop. It was relocated in June 2009 from an old office building to a modern, highly secure facility specifically designed for producing such items as income tax refund checks, payroll checks and important state correspondence.
Governor Perdue Announces GAIT 2010 Contracts Signing
Governor Sonny Perdue held a news conference November 20, 2008, to announce the signing of contracts outsourcing state Infrastructure Services to IBM and Managed Network Services to AT&T. Now you can watch a video of his announcement.
GTA's Service Management Organization - Slides
Download Mark Warr’s PowerPoint slides to view along with the video.
GTA's Service Management Organization - Video
GTA is building a Service Management Organization to oversee the state's technology service providers. But what is an SMO, and what does it do? Mark Warr, who's in charge of building our SMO, explains the basics in a new video. Requires Windows Media Player.
GAIT 2010 Briefing for Agency Business Managers
GTA hosted a briefing for senior-level business managers in state agencies August 25, 2008, to help prepare them for the changes resulting from the state's technology outsourcing and transformation initiative. Since technology services support the state's most critical business operations, agency business managers need to understand the impact of the outsourcing on their activities. The briefing is part of GTA's ongoing efforts to ensure state agencies are ready to work successfully with the state's new technology service providers.
GAIT 2010: An Agency Driven Effort
The development of the Request for Proposal for Georgia’s IT outsourcing was a highly collaborative process involving more than 100 key IT, business and human resource managers from 13 state agencies. In this video, leaders from state agencies talk about their role in the process and what Georgia Infrastructure Transformation (GAIT) 2010 means to state government and those we serve.
GTA's New Vision, Purpose and Values
GTA is transforming itself and the state’s IT enterprise. GTA Executive Director and State CIO Patrick Moore discusses how our new way of doing business is reflected in our new vision, purpose and values.