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Home > News & Information > IT for State Executives

IT for State Executives

GTA wants to help state executives find the information they need to make a sound business case for technology improvements.  Information technology is often put on the back bench, but at GTA, we know technology is critical to making state government work.  We have divided various information resources into three topic areas:  Technology At The Table, IT Governance and Making Outsourcing Work.  I hope these reports, research papers and articles prove helpful to executives across Georgia state government.

Patrick Moore, State Chief Information Officer and GTA Executive Director

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Recent Articles and Reports

Five Tips for Outsourcing or Sharing IT Resources (October 28, 2009)
With the nation mired in a recession, some governments are taking another look at shared services and outsourcing arrangements, despite the potential organizational hurdles.  Officials in states like Pennsylvania, which has outsourced state government IT infrastructure since the late 1990s, say these strategies can cut operational costs and free up funds for public-policy priorities.  Those with firsthand experience shared their steps to success with Government Technology.

Pubic CIO’s Role is Shifting to Leader (October 19, 2009)
The role of today’s CIO is more about being an effective leader than a manager and technology person, and CIOs are increasingly reporting to the CEO.  To be successful, they must be an enterprise executive and coach their business colleagues about the potential business uses of particular technologies.  An article in Government Technology focuses on the experiences of several public CIOs in adapting to changing expectations.

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Technology At The Table

• 2008 Annual Study: Cost of a Data Breach (February 2009)
• Digital States at Risk: Modernizing Legacy Systems (December 2008)
• Information Security Guide for State of Georgia Government Executives (May 2008)
• State IT Workforce: Here Today, Gone Tomorrow? (October 2007)

IT Governance

• IT Governance and Business Outcomes: A Shared Responsibility Between IT and Business Leadership (March 2008)
• Colorado Issues Statewide IT Consolidation Plan (January 2008)
• Enterprise Data Center Consolidation in the States: Strategies and Business Justification (August 2007)

Making Outsourcing Work

• The Top 10 Problems With Outsourcing Implements and How to Overcome Them (April 2008)
• Why Settle For Less? Deloitte Consulting 2008 Outsourcing Report

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Technology At The Table

2008 Annual Study: Cost of a Data Breach (February 2009) – In its fourth annual study, The Ponemon Institute examines the costs incurred by 43 organizations after experiencing a data breach.  The cost estimates for activities associated with actual incidents continue to rise.  The study looks at both the financial impact on organizations and the impact on the trust and confidence of their constituents.  Download the full report (PDF format).

Digital States at Risk: Modernizing Legacy Systems (December 2008, PDF format)
The National Association of State CIOs surveyed states to find out about their strategies, options and approaches to modernizing IT legacy systems and applications.   Many state systems have become obsolete, difficult to secure, and costly to operate and support.  According to NASCIO, without investments in legacy system renovation, modernization or replacement, the ability of states to operate as modern organizations and serve their citizens is at risk.  Download the full report  (PDF format).

Information Security Guide for State of Georgia Government Executives (May 2008) – Senior executives in Georgia state government are charged with many responsibilities, including appropriately protecting state and federal information.   It’s important for senior executives to have an understanding of their responsibilities in the area of information security and access to resources that help them fulfill those responsibilities.  GTA’s Office of Information Security has written this guide to meet those two needs.  Download the guide (PDF format).

State IT Workforce: Here Today, Gone Tomorrow? (October 2007) - The aging of the public sector workforce is a well-documented trend that may significantly impact the ways in which states deliver IT services in the future.  The National Association of State Chief Information Officers surveyed states to gain insight into this issue and to identify future IT workforce trends.   Download the full report (PDF format).

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IT Governance

IT Governance and Business Outcomes: A Shared Responsibility Between IT and Business Leadership (March 2008) – IT governance is about ensuring that state government is effectively using information technology in all its lines of business.   It requires that decisions for IT investments and deployment are properly shared between business and IT functions within state government.  This issue briefing by the National Association of State Chief Information Officers provides an introduction to a very broad topic.  Download the full report.

Colorado Issues Statewide IT Consolidation Plan (January 2008) - In announcing Colorado's IT consolidation, Governor Bill Ritter said, “For years, the state of Colorado has used an uncoordinated, non-uniform approach to infrastructure, purchasing, project planning and delivery, asset management and strategic leadership. This approach has led to redundant purchases and failed or under-performing IT applications.”  To learn more about the consolidation plan, visit the Web site for Colorado’s Office of Information Technology.

Enterprise Data Center Consolidation in the States: Strategies and Business Justification (August 2007) - Georgia’s initiative to consolidate IT resources is part of a growing national trend.  In fact, consolidation of IT resources at the state level appears to be universal, according to a survey by the National Association of State Chief Information Officers.  Download the full report (PDF file).

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Making Outsourcing Work

The Top 10 Problems With Outsourcing Implements and How to Overcome Them (April 2008) – The benefits of outsourcing come through the successful introduction and sustainment of change, a continuous commitment rather than a one-time event.  In this white paper, TPI Partner Shawn McCray highlights commonly encountered problems that impede successful outsourcing implementations and undermine changes required to achieve expected results.  Download the full report (PDF file).

Why Settle For Less? Deloitte Consulting 2008 Outsourcing Report - Over 300 business and IT executives were surveyed to document their experiences and uncover insights that could be applied to other outsourcing initiatives.  The results affirm Georgia’s approach to IT outsourcing.  Download the full report.