Technology enabling the business of government

Category Descriptions

Cross-boundary Collaboration and Partnerships: The category addresses identifying, planning, coordinating, sharing, integrating and/or joining formerly non-integrated, IT-related organizational goals and strategies. Projects could encompass governance and management, policies, business processes, data and information, systems and applications, services, technologies, and infrastructure.

Cybersecurity: The category includes projects incorporating IT security and privacy in strategic agency initiatives and operations, as well as disaster recovery planning and continuity of agency or government-wide operations related to a cybersecurity incident. It encompasses initiatives to help identify security risks, implement appropriate safeguards, detect the occurrence of an event, contain the impact of an event, and maintain plans for resiliency and recovery of services.

Digital Government – Government to Business: The category is intended to identify innovative applications fostering improved interaction between government and business, including better service at less cost to business for regulatory compliance, new business formation, and day-to-day government-to-business interactions. It includes development and/or training initiatives to ensure expanded access to and independent use of the services by people with disabilities or others who would not normally have easy access to digital government initiatives.

Digital Government – Government to Citizen: The category covers applications designed to provide innovative services or communication channels for citizens, facilitate open government, increase government's efficiency, and/or stimulate citizen engagement and interaction. Submissions addressing high-volume, mission-critical services are encouraged. The category includes development and/or training initiatives to ensure expanded access to and independent use of the services by people with disabilities or others who would not normally have easy access to digital government initiatives.

Disaster Recovery and Business Continuity: Submissions may include strategies, plans and/or guidelines for risk assessment, critical staff and equipment, external communications, and employee awareness.

Emerging and Innovative Technologies: Wearable technology, 3-D printing, drones and related aerial systems, and sensors are examples of projects fitting the category. Submissions may focus on new processes for encouraging innovation or on the development and implementation of policies and guidelines.

Enterprise IT Management Initiatives: The category encompasses efforts to plan, organize, and execute enterprise-wide technology initiatives. The focus may be on solutions employing policies, best practices, and processes for enterprise change management, workforce development, governance, or transformation of service delivery.

Improving State or Local Government Operations: The category focuses on technology initiatives and business process improvements designed to make agency operations more efficient and effective. Projects should emphasize technology’s critical role in transforming operations.

Information Communications Technology Innovations: The category includes projects for leveraging communication technologies to transform government or to promote economic development, interoperability, and improved quality of life. Projects fitting the category may increase citizen access to information and services, or enable state or local government to operate more efficiently and effectively or to offer more innovative, responsive, and personalized services to citizens. Projects may involve unique uses of current technology or the application of leading-edge technology, including mobile solutions and services.

Open Government and Data, Information, and Knowledge Management: The category focuses on efforts to manage data as a strategic asset. Submissions may involve strategies, processes, applications, solutions, initiatives, and programs to use, process, or otherwise manage information and content. They may encompass enterprise data management, governance and policies, data analytics, visualization, and big data. Examples include the use of data in policy development, performance assessments, funding, and decision making, and open data portals related to programs, financial information, or performance dashboards.