Andy Geisse, Senior Executive Vice President, AT&T Business and Home Solutions, discusses AT&T's Network Sourcing capabilities with comments from Dean Johnson, GTA's Chief Operating Officer.
Take a virtual tour of the Consolidated Service Desk. A total of 21 separate help desks in 12 state agencies were combined into a single Consolidated Service Desk effective June 1, 2009. For the first time, agencies have access to 24/7/365 support for issues affecting IT infrastructure and managed network services.
Take a virtual tour of the State Print Shop. It was relocated in June 2009 from an old office building to a modern, highly secure facility specifically designed for producing such items as income tax refund checks, payroll checks and important state correspondence.