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Press Releases

Service Desk Customer Surveys to be Shorter, More Useful

October 29, 2010

GTA is revamping the Consolidated Service Desk’s customer service survey in response to customer feedback.  To make sure the survey continues to provide relevant, useful information, questions are being updated, and a new, shorter format will make it e

GTA Publishes State IT Report for FY 2009

June 2, 2010

GTA has published a comprehensive report on IT expenditures in state agencies for FY 2009. The State Information Technology Report also incorporates data about agencies’ information security programs.

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