The Georgia Technology Authority has announced a major redesign of the state's official website, www.georgia.gov, which offers friendlier navigation, greater usability and more robust search functions. The website provides information and services from more than 115 state agencies.
The new site features several innovations:
- GeorgiaGov is the first state portal in the country to be powered on Drupal, an open-source content management system that runs both the White House and House of Representatives websites;
- It's also the first state portal to use Responsive Web Design, a technique that adapts the layout of the site based on the device accessing it. This means that mobile users, a rapidly growing demographic, will have a site customized for their viewing.
- "Popular Topics" pages feature information on the 50 most popular topics according to past search data and information from 1-800-Georgia, the state's call center. These pages provide basic facts, frequently asked questions, and links to common online services and forms.
- The "This Week in Georgia" blog highlights new and noteworthy happenings in state government.
- Improved City and County government pages now feature interactive maps and local contact information.
GeorgiaGov draws traffic of an average 1.2 million page views a month. The state also plans to move over 54 other state agency websites to Drupal by fall 2012. By using a common platform, the websites will showcase consistency in layout, designs, and user experience while maintaining their own brand. The state will realize about $4.6 million in savings by moving to the new system.
The GeorgiaGov redesign project took 18 months to implement, and was planned and managed by GTA, which worked with several vendors on the project: Phase2 Technology, Atlanta-based MediaCurrent, and Acquia.
GTA has also worked with agencies to develop policies and guidelines to enforce and promote best practices in web design, content, accessibility and social media.