The unsanctioned use of cloud services is creating headaches for some public-sector IT and information security leaders. In an article published May 27, 2015, on Governing.com, Steve Nichols and Tom Fruman of the Georgia Technology Authority are among several people from around the country who weigh in on approaches to dealing with "shadow IT". The term may encompass cloud file-sharing services, whose use without proper oversight by an agency's central IT organization could pose a risk of compromising sensitive information.
Some public CIOs use network monitoring tools to block cloud file-sharing services, but that's not the approach GTA takes with Georgia state government's IT enterprise. In the article, Mr. Nichols and Mr. Fruman discuss Georgia's approach, which they call "Catch and Release".