Technology enabling the business of government

Georgia Earns High Grade in National Technology Survey of State Governments

September 19, 2016

The state of Georgia has been recognized nationally for its use of information technology by the Center for Digital Government, which awarded it a grade of A- in the 2016 Digital States Survey.

In addition, Georgia placed first in the nation in the survey category of Enterprise Information Communications and Technology because of the Department of Transportation’s innovative use of communications technologies to monitor and manage traffic conditions throughout Georgia.

For the second consecutive time, the state has achieved one of the highest grades possible in the Digital States Survey. Georgia earned an A- in 2014, when it also ranked among the top five states in the nation for its use of technology in support of health and human services.

Since its inception 19 years ago, the Digital States Survey has been conducted every two years to benchmark the use of digital technologies in all 50 states to improve service delivery, increase capacity and achieve policy goals.

“Now that Georgia has earned a grade of A- twice in a row, no one can doubt our leadership role when it comes to technology,” said State Chief Information Officer Calvin Rhodes. “Only five states received grades higher than Georgia’s,” he said. “The innovative approach to technology that we see at the Department of Transportation is an outstanding example of the work throughout state government that led to our high grade in the survey.”

GDOT’s Advanced Technologies Address Complex Transportation Challenges

GDOT’s innovative approach involves merging numerous advanced technologies to address the state’s transportation challenges, and it led to Georgia’s first place in the survey category of Enterprise Information Communications and Technology.

“Georgia is one of the fastest growing states in the nation. We work every day to respond to the transportation challenges we face now and to plan for the challenges that our state’s continued growth will present us with in the future. Technology is the linchpin of our strategy,” said GDOT Commissioner Russell R. McMurry. “I couldn’t ask for a better team led by Jeff Hill, GDOT’s chief information officer, whose vision is guiding us every step of the way to accomplish our mission more efficiently than ever.”

GDOT’s WebEOC (Emergency Operations Center) application provides real-time information to support daily operations and enable quick responses to emergencies, including accidents and extreme weather. Its Integrated Digital Enhanced Network radio system ensures connectivity and supports collaboration among government agencies at all levels. Meanwhile, an array of transportation telematics identify and assess road hazards, including road temperatures, to help determine whether snow or ice is present.

Tools for making traffic information readily available to the general public are yet another component of GDOT’s technology solutions. Dialing 511 on a mobile phone allows callers to report traffic problems, and they can access real-time information to help plan their driving routes. GDOT’s 511 Navigator website at www.511ga.org features a GIS map of the state with icons for traffic cameras and message signs over interstate highways and major roads. Users can click on camera icons to see live video feeds from specific locations and on message sign icons to read the message currently displayed on the sign. Users can create personal accounts and designate favorite cameras for quick access.

To learn more, go to http://gta.georgia.gov/information-communications-technology-solutions.

About the Center for Digital Government

The Center for Digital Government is a national research and advisory institute focused on information technology policies and best practices in state and local governments. Through numerous programs and services, it provides public- and private-sector leaders with decision support, knowledge and opportunities to help them effectively incorporate new technologies. The center is based in Folsom, California.

For more information about the Digital States Survey and the 2016 letter grade for each state, go to http://www.govtech.com/cdg/digital-states/Digital-States-Survey-2016-Results.html.