ROVER FAQs

Does this service provide certificates for individuals born in states other than Georgia?

No. To obtain contact information for vital records in other states, visit CDC.gov.

Do you provide an original certificate or a certified copy?

Customers may order only certified copies through this website.

What if I have only some of the information required to request a search for a vital record?

Please contact the Vital Records Call Center at 404.679.4702 prior to placing your order.

Who is authorized to order a birth certificate?

The person whose name appears on the birth certificate as the registrant may order a birth certificate. Additionally, parents, grandparents, adult children or adult siblings, and legal guardians may do so.

Who is authorized to order a death certificate?

The spouse, adult children or adult siblings, parents, grandparents or grandchildren, or those with a "tangible interest", such as a beneficiary or insurance company, may order a death certificate.

What type of photo ID is required to receive a birth certificate?

  • State photo ID card or state driver's license issued by a government agency
  • Resident Alien Card (Form I-551) issued by the U.S. Immigration and Naturalization Service
  • Temporary Resident Alien Card (Form I-668) issued by the U.S. Immigration and Naturalization Service
  • Government passport issued by any country
  • Picture identification card issued by an employer
  • School photo ID
  • Military ID card issued by the U.S. armed forces

You may be asked to provide additional documentation at the time your order is processed.

What type of photo ID is required to receive a death certificate?

  • State photo ID card or state driver's license issued by a government agency
  • Resident Alien Card (Form I-551) issued by the U.S. Immigration and Naturalization Services
  • Temporary Resident Alien Card (Form I-668) issued by the U.S. Immigration and Naturalization Service
  • Government passport issued by any country
  • Picture identification card issued by an employer
  • School photo ID
  • Military ID card issued by the U.S. armed forces

You may be asked to provide additional documentation at the time that your order is processed.

How should I submit my required proof of identification?

  • Please print the cover sheet included with your order. Enlarge a copy of your photo ID to at least 100% and lighten the shade. Place the copy of your ID onto the cover sheet, sign the cover sheet and email it, along with any other required proof of identification documentation, to DPH-ROVER@dph.ga.gov.
  • If you cannot print the cover sheet, please create a cover sheet. Enlarge a copy of your photo ID to at least 100% and lighten the shade. Place the copy of your ID onto the cover sheet. Include on the cover sheet your order confirmation number, your name, the registrant's or decedent's name, your signature and the date the order was placed. Include any other required proof of identification documentation and email  it to DPH-ROVER@dph.ga.gov.

What are the fees associated with ordering a birth or death certificate online?

There is a $25 search fee for one certified copy, plus an $8 processing fee. These fees are NON-REFUNDABLE. Additional copies of the same certificate ordered at the same time are $5.00.

What additional fees may be incurred with the online order of one birth or death certificate?

Expedited processing and shipping via United Parcel Service ground is available for a fee of $10 per order. Expedited orders cannot be shipped to international addresses.

Are certificates shipped to post office boxes?

The Division of Vital Records will ship certificates to post office boxes; however, expedited orders cannot be shipped to post office boxes. We use United Parcel Service to ship expedited orders, and UPS will not ship to a post office box.

What forms of payment are accepted when ordering a certificate online?

VISA, MasterCard, Discover or American Express.

What is the explanation of "Pen in Hand"?

A Pen in Hand certificate is a certified copy of a birth certificate with the original signature of an authorized staff member of the Georgia Vital Records Office. Pen in Hand certificates are generally required for travel outside the United States and may be required to obtain an Apostille.

What happens if no record is located?

You will receive an official letter indicating that we have no record on file. The search fee of $25 and the processing fee of $8 are not refunded.

For which legal proceedings are certificates available?

Legitimating, corrections, amendments, paternity acknowledgments, delayed births, adoptions and court-ordered changes.

Whom should I contact with questions concerning a certificate?

Please contact the Vital Records Call Center at 404.679.4702.

What are the penalties for providing false information concerning vital records?

O.C.G.A. 31-10-31

A fine of not more than $10,000.00 or imprisonment of not more than five years, or both, shall be imposed on:

  1. Any person who willfully and knowingly makes any false statement in a certificate, record, or report required by this chapter, or in an application for an amendment thereof, or in an application for a certified copy of a vital record or who willfully and knowingly supplies false information intending that such information be used in the preparation of any such report, record, or certificate, or amendment thereof;
  2. Any person who without lawful authority and with the intent to deceive makes, counterfeits, alters, amends, or mutilates any certificate, record, or report required by this chapter or a certified copy of such certificate, record, or report;
  3. Any person who willfully and knowingly obtains, possesses, uses, sells, furnishes, or attempts to obtain, possess, use, sell, or furnish to another, for any purpose of deception, any certificate, record, or report required by this chapter or certified copy thereof so made, counterfeited, altered, amended, or mutilated or which is false in whole or in part or which relates to the birth of another person, whether living or deceased;
  4. Any employee of the State Office of Vital Records, or appointed local registrar or local custodian or special abstracting agent who willfully and knowingly furnishes or processes a certificate of birth, or certified copy of a certificate of birth, with the knowledge or intention that it be used for the purposes of deception; or
  5. Any person who without lawful authority possesses any certificate, record, or report required by this chapter or a copy or certified copy of such certificate, record, or report knowing same to have been stolen or otherwise unlawfully obtained.

For more information on Georgia Vital Records, please visit Georgia Vital Records.