Category Descriptions

Business process innovations

Projects recognized in this category optimize the way people, processes, and technology work together to transform government. Projects include technology initiatives and business process improvements implemented to make government operations more efficient and effective, such as:

  • Improving communication channels or decision making
  • Increasing security or constituent satisfaction
  • Eliminating redundancies or streamlining workflows
  • Forecasting changes

Projects can focus on methodologies, such as Agile and Design Thinking, or technical innovations, such as Blockchain.

Cross-boundary collaboration and partnerships

Projects recognized in this category demonstrate what is possible when jurisdictions and agencies work together to solve a problem, address a need, or pursue a new opportunity. Projects should address identifying, planning, coordinating, sharing, integrating, and joining formerly non-integrated, IT-related organizational goals and strategies. Projects should include significant collaboration with other public groups, such as localities, special purpose districts, higher education institutions, not-for-profit organizations, or private-sector collaborators.

Cybersecurity

Projects recognized in this category demonstrate the importance of security and risk management and are commensurate with cybersecurity's consistent ranking as a top priority for Georgia. Projects should incorporate IT security and privacy into strategic initiatives, disaster recovery and planning, and continuity of government operations. Projects should help identify security risks, implement appropriate safeguards, detect the occurrence of an event, contain the impact, and maintain plans for resiliency and recovery of services affected due to a cybersecurity event.

Data management, analytics, and visualization

Projects recognized in this category showcase the transformative power of data for decision making and insight. Projects should use data to uncover insights and create understanding to inform decision making. Projects can also focus on the creation of a system or policies that allow for the strategic use of data. Projects should focus on harnessing and leveraging data for public policy decisions.

Digital services: Government to business

Projects recognized in this category foster improved interaction between government and business. Projects and applications may include, but are not limited to, those that improve service at less cost to business for regulatory compliance, new business formation, and day-to-day government-to-business interactions. As applicable, include detailed information about:

  • Longevity of the service
  • Target audience and the current adoption rate
  • Outreach campaigns to encourage use
  • Steps taken to ensure data and transactional security
  • Performance measures and client satisfaction data

Include any development and training initiatives that ensure expanded access to and independent use of these services by people with disabilities or others who would not normally have easy access to digital government initiatives.

Digital services: Government to constituent

Projects recognized in this category foster improved interaction between government and constituents, stimulate constituent engagement, and provide access to data and information for constituent use. Projects may include, but are not limited to, innovative services or communication channels for constituents, open data and government initiatives, and applications to increase government's efficiency and stimulate constituent engagement and interaction. As applicable, include detailed information about:

  • Longevity of the service
  • Target audience and the current adoption rate
  • Outreach campaigns to encourage use
  • Steps taken to ensure data and transactional security
  • Performance measures and constituent satisfaction data

Include any development in training initiatives that ensure expanded access to and independent use of these services by people with disabilities or others who would not normally have easy access to digital government initiatives.

Emerging and innovative technologies

Projects recognized in this category utilize technologies on the cutting edge of the industry to deliver value. Projects can include the release, implementation, and distribution of the technology. In the case that your office does not utilize or implement the technology directly but provides oversight, your nomination may be based on new processes for encouraging innovation or policy and guideline development and implementation.

Enterprise IT management initiatives

Projects recognized in this category plan, organize, and executive enterprise-wide technology-related initiatives that transform the operations and services of government. Projects should focus on solutions that employ policies, best practices, and processes for enterprise change management, workforce development, governance, or transformation of service delivery. Projects are encouraged that address policy and technology priorities, including consolidation, shared services, budget and cost control, security, governance, and digital government to government initiatives. Projects may also reform, transform, and innovate how government performs the IT acquisition process. These submissions should include detailed information regarding how the project improved relationship building, procurement processes, the centralization of IT procurement, and policy impacts. Include detailed information regarding how the project has assisted government in managing assets such as people, hardware, software, costs, and services.

Information communications technology initiatives

Projects recognized in this category leverage communication technologies to transform government and promote economic development, interoperability, and improved quality of life. Projects may provide communication capabilities that increase constituent access, enable government to operate more efficiently and effectively, or offer more innovative, responsive, and personalized services to constituents. Initiatives or services can be unique uses of current technology or the application of leading-edge technology. Submissions that include mobile solutions and services are encouraged.