Agency Relationship Managers (ARMs*) are available to assist GTA customers with any questions or issues related to IT or telecommunications services.

To find your ARM, enter your agency's acronym in the Search bar below (for example, DHS for the Department of Human Services). Then click "Search."

Regional ARMs can also be quickly and easily identified using the PDF documents below.

Download this pdf file.State map

Download this pdf file.County list

GTA customers in local government offices can contact Carter Hatcher at

If you have problems identifying your ARM, send us an e-mail.

*ARMs, employees of GTA's multisourcing service integrator (MSI) partner, are your account representatives and your connection to information about GTA's IT and telecommunication services.