Agency Relationship Managers (ARMs*) are available to assist GTA customers with any questions or issues related to IT or telecommunications services.
To find your ARM, enter your agency's acronym in the Search bar below (for example, DHS for the Department of Human Services). Then click "Search."
Regional ARMs can also be quickly and easily identified using our state map or our county list.
GTA customers in local government offices can contact Melba Batey at melba.batey@capgemini.com or 404.443.4377.
If you have problems identifying your ARM, send us an e-mail.
*ARMs, employees of GTA's multisourcing service integrator (MSI) partner, provide support parallel to what the former GTA Customer Relationship Managers (CRMs) offered. The MSI is responsible for coordinating and overseeing the integration of technology services by multiple providers.