Technology enabling the business of government

Georgia's IT Success Stories

The state of Georgia has taken bold steps to modernize its IT enterprise over the past decade. In doing so, it has earned a national reputation as a leader among states in the use of technology to transform government operations. At the same time, Georgia’s pioneering approach to partnering with world-class technology companies has become a model for other governments.

The following accomplishments and honors document Georgia’s many successes.

2019

GTA receives the Global Excellence in Outsourcing Award from IAOP. The international association honored GTA for its Market Test and Rebid strategy, which ensures competitive pricing and technology innovation in the Georgia Enterprise Technology Services (GETS) program.

2018

Calvin Rhodes, State CIO and GTA Executive Director, receives the CIO of the Year ORBIE Award for the nonprofit/public sector from the Georgia CIO Leadership Association.

Georgia Gateway receives a first-place award in the State IT Recognition Awards sponsored by the National Association of State CIOs (NASCIO). Georgia Gateway consolidated eligibility determination for 10 public-assistance programs managed by four state agencies into a centralized self-service, web-based portal for clients and a single, web-based app for state workers.

Georgia earns a letter grade of A, the highest ranking possible, in the 2018 Digital States Survey, which evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations, and reach policy goals. Georgia is one of only five states to receive an A in the 2018 survey.

Georgia is named first in the nation in adaptive leadership by the Center for Digital Government.

Georgia is named among the top five states in the nation for successful collaboration by the Center for Digital Government.

Georgia is named a finalist in the 2018 Government Experience Awards, which recognize states, cities, and counties that “push the boundaries of how citizen services are delivered.”

Georgia.gov, the state’s primary website, is ranked best performing in the nation among 400 state government websites by the Information Technology and Innovation Foundation.

Two of the state’s IT leaders are honored by StateScoop. Chief Digital Officer Nikhil Deshpande is among eight people nationwide to receive the State Leadership of the Year Award, while Walter Tong, formerly Director of Cyber Intelligence, is one of seven people named a State Cybersecurity Leader.

Georgia Gateway is among 12 projects nationwide recognized by StateScoop as a State IT Innovation of the Year.

Kendra Skeene, formerly Product Director for GTA’s Digital Services Georgia, is named to the list of Top Women in Technology for the second year in a row by StateScoop.

2017

The Child Support Mobile App from the Division of Child Support Services receives a first-place award in NASCIO’s State IT Recognition Awards. The app allows noncustodial parents to submit child-support payments using their smartphones.

The Department of Revenue’s GenTax is named a finalist in NASCIO’s State IT Recognition Awards. GenTax consolidated 23 different tax systems into a single system and provides DOR agents with instant access to a taxpayer’s total tax picture.

The Department of Transportation’s WebEOC app is named a finalist in NASCIO’s State IT Recognition Awards. The app provides real-time traffic information to support the department’s daily operations and emergency response.

Steve Nichols, Georgia’s Chief Technology Officer, receives the State Technology Innovator Award from NASCIO.

Georgia receives the Government Experience Award from the Center for Digital Government in recognition of the state’s work to make government services and information more readily available and easier to use.

Kendra Skeene, formerly Product Director for GTA’s Digital Services Georgia, is named to the list of Top Women in Technology by StateScoop.

2016

The Web Accessibility Initiative, which ensures the accessibility of state websites to people with a range of disabilities, receives a first-place award in NASCIO’s State IT Recognition Awards.

Nikhil Deshpande, Georgia’s Chief Digital Officer, is named to the list of 40 Under 40 by the Atlanta Business Chronicle.

Georgia earns a letter grade of A minus in the 2016 Digital States Survey. Only five states receive grades higher than Georgia’s.

Georgia places first in the nation in the survey category of Enterprise Information Communications and Technology because of the Department of Transportation’s innovative use of communications technologies to monitor and manage traffic conditions throughout the state.

GTA Chief Operating Officer Dean Johnson is among eight people nationwide to receive a State Leadership Award from StateScoop.

GTA’s Services Integration Initiative is among 11 projects nationwide to receive a State IT Program of the Year Award from StateScoop. The initiative makes its easier for state agencies to access new technology services more quickly so they can operate more efficiently.

Calvin Rhodes, State CIO and GTA Executive Director, is named one of the nation’s Top 25 Doers, Dreamers, and Drivers by Government Technology. He is honored for his accomplishments in using technology to improve government operations and help the public sector serve citizens more effectively.

2015

Three of the state’s IT leaders are honored by StateScoop. Calvin Rhodes, State CIO and GTA Executive Director, is named State Executive of the Year. Steve Nichols, Georgia’s Chief Technology Officer, receives a State Leadership Award, and Nikhil Deshpande, Georgia’s Chief Digital Officer, is named a State Up and Comer.

2014

Georgia earns a letter grade of A minus in the 2014 Digital States Survey. Only three states receive grades higher than Georgia’s.

The Center for Digital Government ranks Georgia among the top five states in the nation for its use of technology in support of health and human services.

The University System of Georgia’s integrated learning platform, called GeorgiaVIEW, receives a first-place award in NASCIO’s State IT Recognition Awards.

2013

The University System of Georgia’s online information repository, called The Point, is named a finalist in NASCIO’s State IT Recognition Awards.

2012

The I-85 Express Lanes project from the State Road and Tollway Authority is named a finalist in NASCIO’s State IT Recognition Awards.