Information on this page will soon be updated and relocated to the GETS Service Catalog, accessed via the GETS Portal. There, authorized users will find details of the latest slate of GETS services.

The service particulars below are being superseded as re-procurement of a number of GETS services progresses. But, the guidance on how to manage consumption of services still applies. Questions about consumption management should be directed to your Agency Relationship Manager.

In the GETS environment, the Resource Units (RUs) in the Mainframe Tower cover the operational cost of job processing (central processing unit hours), storage, backup and recovery, printing, and incident management; mainframe maintenance; capacity management; and hardware refresh every three years. This chapter explains those RUs and provides best practices that agencies can implement to right size their use of GETS mainframe services.

If you have any questions about the information provided in this chapter, please contact the Agency Relationship Manager (ARM) assigned to your agency.