Technology enabling the business of government

Three Georgia state IT projects named finalists in NASCIO awards

August 2, 2017

Three technology projects from Georgia state agencies have been named finalists in the 2017 State IT Recognition Awards sponsored by the National Association of State CIOs (NASCIO). It’s Georgia’s best showing in the 17-year history of the awards program.

  • The Child Support Services Mobile App from the Department of Human Services, Division of Child Support Services (DCSS), was named one of three finalists in the category of Digital Government: Government to Citizen. The app allows users to make child support payments on their mobile devices. Users can also review their payment history; view scheduled appointments, case activities, and details of child support orders; chat with a DCSS representative; and receive notifications and alerts about important information regarding their cases.
  • The GenTax Fraud Management Solution at the Department of Revenue (DOR) was named one of three finalists in the category of Improving State Operations. By consolidating 23 different tax systems, GenTax provides DOR agents with instant access to a taxpayer’s total tax picture, and agents can more effectively identify fraud. It has increased tax and identity theft detection by 100 percent and saved the state $98 million in fraud prevention.
  • The WebEOC application at the Department of Transportation (DOT) was named one of three finalists in the category of Information Communications Technology. The application provides real-time traffic information to support daily operations and enables fast, effective responses to emergencies, including accidents and extreme weather. It’s only one of the information-gathering and monitoring technologies DOT uses to support day-to-day decision making and response as well as long-term planning. DOT relies on Southern LINC for primary communications, and its use has enabled interoperability with other state agencies and rapid response during statewide emergencies.

The eventual award recipients in each category will be named October 2 at NASCIO’s annual conference.

For its 2017 awards, NASCIO solicited nominations in 11 categories and sought “transformational projects and initiatives that address critical business problems, improve business processes, or increase citizen engagement in state government.” In response, NASCIO received more than 100 nominations.

“For several years, I’ve been saying that Georgia state agencies are leading the nation in their innovative use of technology. Having three projects named as finalists in this year’s NASCIO awards proves those aren’t idle statements,” said Calvin Rhodes, Georgia State CIO and GTA Executive Director. “This is an impressive showing, and there’s no doubt that other states are paying attention to what we’re doing here in Georgia.”

Learn more about the NASCIO awards.