Technology enabling the business of government

Georgia Earns Highest Grade Possible in National Technology Survey of State Governments

October 2, 2018

The state of Georgia has received a letter grade of A, the highest ranking possible, in the 2018 Digital States Survey.

In addition, Georgia placed first in the nation in the category of Adaptive Leadership and was named among the top five states in the category of Collaboration.

The survey is conducted every two years by the Center for Digital Government, a national research and advisory institute focused on information technology policies and best practices in state and local governments. The survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations, and reach policy goals, and each state is assigned a letter grade based on quantifiable results.

 “This outstanding result reflects the hard work and dedication of technology professionals throughout state government, and I want to congratulate them all on their achievement,” said Calvin Rhodes, state chief information officer and executive director of the Georgia Technology Authority. “The letter grade of A is an exceptionally high standard to meet, and it reinforces Georgia’s status as one of the nation’s leading states in the use of technology to serve its citizens and improve government efficiency.”

Under the Digital States Survey criteria, a letter grade of A indicates a state “is trending sharply upward. They show results across all survey categories. Modernization is used to realize operational efficiencies and strategic priorities. There is evidence of meaningful collaboration, and performance measures and metrics are widely adopted.”

Georgia’s letter grade of A is an improvement from the last survey in 2016, when the state received an A-. Georgia is one of only five states to receive an A in the 2018 survey. The other states are Michigan, Missouri, Ohio, and Utah.

The category of Adaptive Leadership measures how well a state’s technology investment strategies match the top policy priorities of the governor, the legislature, and the public.

For more information about the 2018 Digital States Survey, visit www.govtech.com/cdg/digital-states/Digital-States-Survey-2018-Results.html.