Technology enabling the business of government

Georgia Gateway Honored with First-place Award from NASCIO

October 24, 2018

The state’s consolidated system for determining eligibility for an array of public-assistance programs has received a first-place award from the National Association of State CIOs.

Georgia Gateway – one of the largest, most expensive, and most technically challenging IT projects in the state’s history – was honored with the 2018 State IT Recognition Award in the category of Cross-boundary Collaboration and Partnerships. The award was presented October 23 at NASCIO’s annual conference.

The state’s old system determined eligibility for only three assistance programs, but Georgia Gateway, launched in 2017 and managed by the Georgia Department of Human Services (DHS), consolidates eligibility determination for 10 assistance programs managed by four state agencies into a centralized self-service, web-based portal for clients and a single, web-based application for state workers. Because the assistance programs all use the same client registration system and database, clients are no longer required to submit the same information multiple times for different assistance programs. In addition to programs from DHS, Georgia Gateway incorporates programs from the departments of Community Health, Public Health, and Early Care and Learning.

Georgia Gateway delivers new options for client self-service and new tools to greatly enhance the efficiency of state workers. It incorporates extensive fraud-detection and security measures and ensures state compliance with federal legislative and regulatory requirements.

Georgia Gateway takes advantage of technologies provided through the Georgia Enterprise Technology Services (GETS) program, and it uses GTA’s webMethods Enterprise Service Bus to share data across programs.

Georgia has an impressive record of projects named as finalists and first-place honorees in NASCIO’s awards program. DHS received a first-place award in 2017 for the Child Support Services Mobile App, which allows non-custodial parents to make child support payments on their mobile phones. In addition, technology projects from the departments of Revenue and Transportation were named finalists in the 2017 awards program.

First-place awards were presented to GTA in 2016 for its Web Accessibility Initiative and to the University System of Georgia (USG) in 2014 for its integrated learning platform. USG was named a finalist in 2013 for an online information repository, and the State Roads and Tollway Authority was named a finalist in 2012 for its I-85 Express Lanes.

NASCIO is the nation’s leading resource for state CIOs and a prominent advocate for technology policy at all government levels. Learn more about NASCIO and its awards program.