The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 85 Executive Branch agencies and managed network services to 1,300 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security; 15 agencies receive all of these services through GTA, while the remaining agencies may receive two or three of these services. Managed network services include the state’s wide area network and voice.
Both categories of services are provided by private-sector technology leaders through the Georgia Enterprise Technology Services (GETS) program.
Through the GETS Services Integration Initiative (SII), GTA is working with state agencies to improve the delivery of technology services. The SII led to the selection of a Multisourcing Service Integrator that is responsible for coordinating technology services from multiple service providers. The SII also involves the re-procurement of managed network services, and GTA is currently conducting a competitive procurement for conferencing and cabling/wiring services.
GTA’s Sourcing Management Organization is responsible for service provider oversight and management while our Sourcing Governance Organization is responsible for governance.
Meanwhile, GTA’s Enterprise Governance and Planning promotes an enterprise approach to technology by establishing statewide policies, standards and guidelines based on industry best practices and federal requirements. EGAP works closely with the Governor’s Office of Planning and Budget and state agencies to ensure an individual agency’s IT strategy aligns with its overall business strategy and business continuity planning. EGAP is involved in managing the state’s portfolio of technology projects to ensure they meet established goals and are completed on schedule and within budget.
Information security is a critically important concern in EGAP, and particular attention is given to supporting the development of training for state employees so they understand their role in protecting sensitive information. In compliance with statutory requirements, EGAP gathers data from state agencies on an annual basis regarding their IT security programs and IT expenditures. The data are compiled into reports that are useful in guiding state leaders in their decision making.
GTA develops and manages the state's official website, www.georgia.gov. In May 2012, GTA unveiled a major redesign that offers friendlier navigation, greater usability and more robust search functions. Georgia's website became the first public-sector website in the nation to automatically adapt its layout to the type of device on which it's being accessed — whether a PC, tablet or smartphone. The website provides information and services from more than 115 state agencies and links to city and county government websites.
GTA also provides a mobile friendly web publishing platform, called Drupal, that's used on about 75 state agency websites. Drupal is an open-source system hosted in the cloud.
GTA's vision - A transparent, integrated enterprise where technology decisions are made with the citizen in mind
GTA's mission - To provide technology leadership to the state of Georgia for sound IT enterprise management