The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 85 Executive Branch agencies and managed network services to 1,300 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security; 14 agencies receive all of these services through GTA, while the remaining agencies may receive two or three of these services. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services.
Both categories of services are provided as shared services through a public-private partnership called the Georgia Enterprise Technology Services (GETS) program. A Multisourcing Service Integrator is responsible for coordinating and overseeing the delivery of services by multiple providers.
GTA’s Sourcing Management Organization is responsible for service provider oversight and management while our Sourcing Governance Organization is responsible for governance.
Meanwhile, GTA’s Enterprise Governance and Planning promotes an enterprise approach to technology by establishing statewide policies, standards and guidelines based on industry best practices and federal requirements. EGAP works closely with the Governor’s Office of Planning and Budget and state agencies to ensure an individual agency’s IT strategy aligns with its overall business strategy and business continuity planning. EGAP is involved in managing the state’s portfolio of technology projects to ensure they meet established goals and are completed on schedule and within budget.
Information security is a critically important concern at GTA, and the Office of Information Security gives particular attention to supporting the development of training for state employees so they understand their role in protecting sensitive information. In compliance with statutory requirements, GTA gathers data from state agencies on an annual basis regarding their IT security programs and IT expenditures. The data are compiled into reports that are useful in guiding state leaders in their decision making.
GTA manages the state's official online portal, www.georgia.gov, and enterprise web-publishing platform. The portal provides information and services from more than 115 state agencies and links to city and county government websites. The enterprise platform supports 78 state agency websites. Both the portal and the enterprise platform are carefully designed to ensure friendly navigation, accessibility for users with disabilities, and robust search capabilities.
GTA's vision - A transparent, integrated enterprise where technology decisions are made with the citizen in mind
GTA's mission - To provide technology leadership to the state of Georgia for sound IT enterprise management