Her previous roles include Assistant Deputy Commissioner of the Georgia Department of Human Services, Executive Director of the Georgia Commission on Equal Opportunity, and Director of the Georgia Secretary of State Corporations Division.

A native of Macon, Ms. Thomas holds a bachelor's degree from Middle Tennessee State University and master's in public administration from the University of West Georgia. She is actively involved in leadership, serving on the Georgia Commission on Equal Opportunity Advisory Board and National Association of State CIOs (NASCIO) Executive Committee. Additionally, she contributes to her community as a member of the Hospitality Ministry at Chapelhill Church in Atlanta.

Ms. Thomas was recognized on the Atlanta Business League's list of Top 100 Women of Influence in 2021 and received the 2022 and 2024 GoldenGov: State Executive of the Year award from StateScoop.