- For questions about your invoice, email GTA’s Billing Office at firstname.lastname@example.org.
- Your Agency Relationship Manager (ARM) can also help guide billing questions.
Accessing Invoices Online
Authorized users can access their agency’s invoices and drill-down details through the IT Financial Management (ITFM) tool, accessed via the GETS Portal. ITFM has replaced Usage Accounting Reports (UAR).
If you are not currently set up to use ITFM and/or the GETS Portal, your Agency Relationship Manager (ARM) can help you gain access.
Current Rate Tables
Hosted Voice Services (VoIP)
Our Quick Reference (Excel format) helps you determine the actions that start and stop billing for your GETS services.
How to Dispute a Bill
Here are the steps to follow and the information you need to provide when filing a billing dispute.