Technology enabling the business of government

Billing

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Accessing Invoices Online

Authorized users can access their agency’s invoices and drill-down details through the IT Financial Management (ITFM) tool, accessed via the GETS Portal. ITFM has replaced Usage Accounting Reports (UAR).

If you are not currently set up to use ITFM and/or the GETS Portal, your Agency Relationship Manager (ARM) can help you gain access.

 


Current Rate Tables

Hosted Voice Services (VoIP)

Infrastructure Services

Managed Network Services

 


Billing Triggers

Our Quick Reference (Excel format) helps you determine the actions that start and stop billing for your GETS services.

 


How to Dispute a Bill

Here are the steps to follow and the information you need to provide when filing a billing dispute.