Technology enabling the business of government

End User Resources

GETS Service Desk

Need help with your GETS state-issued computer or desk phone? Call 877.GTA.3233.

Serving GETS agency staff 24/7/365, the GETS Service Desk helps resolve issues for IT services delivered through the Georgia Enterprise Technology Services (GETS) program.

The Service Desk can help in several ways:

  • Get online* help from an electronic virtual assistant (EVA).
  • Chat online* with an agent when you need help beyond what EVA provides.
  • Consult an online* library of answers to common questions.
  • Call toll-free 877.GTA.3233.

Password help?
Self-service tools* allow staff in GETS customer agencies to reset the password they use to sign on to their computers.

*Access these online options through the GETS Portal. The URL for the Portal has been provided to GETS customer agencies for distribution to their staff. Online training is also available through the Portal.

 


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