Customer Success Managers (CSMs) are available to assist GTA customers with any questions or issues related to IT or telecommunications services.

As employees of GTA's multi-sourcing service integrator (MSI) partner, CSMs are your account representatives and connection to information about GTA's IT and telecommunication services.

If you have problems identifying your CSM using the resources below, send us an e-mail.


Find your CSM according to your county using the territory coverage list or map below.

Download this pdf file. Territory coverage

Download this pdf file. Map

Local governments

GTA customers in local government offices can contact Tamara Fife at (470) 840-5973 or [email protected].


To find your CSM, enter your agency's acronym in the search bar of the table below (for example, DHS for the Department of Human Services). Then click "Search."