Customer Success Managers (CSMs) are your account representatives and connection to information about GTA's IT and telecommunication services. CSMs are available to assist GTA customers with any questions or issues related to these services.

If you have problems identifying your CSM using the resources below, contact the Customer Success Section Directors, Tamara Fife and Sharniece Moore or use our contact form.


Find your CSM according to your county using the territory coverage list or map below.

Territory coverage


State and local government agencies

To find your CSM, enter your agency's name or acronym in the search bar of the table below. For example, "Department of Public Health" or "DPH." Then click "search."