For State Agencies

Required for All Georgia State Agencies

Did you know? State agencies must work with GTA in these areas:

Outline of the state of Georgia in front of the state capitol building.

I'm New to GTA

GTA offers a range of services and solutions for Georgia’s state agencies. 

 

I'm a GTA Customer

Start with your assigned Customer Success Manager (CSM). Your CSM can guide you through GTA's services and quickly identify the right support for your questions.

Direct Links for Common Questions

Billing Questions

  • Existing customers can review the details of an invoice through the IT financial management (ITFM) tool, which is accessed via the GETS Portal. If you do not have access to the ITFM tool or the GETS Portal, your CSM can help to get you set up.
  • Find additional information on the Billing page, including dispute resolution, and the cost estimator tool. If your question is not answered here, your CSM can direct you further.

Policy and Standard Exemption Requests

Shared IT Services

Technology Investment Guidance for Large Purchases

  • State agencies are required to work with GTA's Enterprise Portfolio Management Office (EPMO) on specific large technology purchases. Get help planning a large technology investment for your agency.

I'm an End User 

(My agency is a GTA customer)

 

Need to access the MSI Portal?

GTA's customers may need to reference governance and operations documents stored on the Multisourcing Service Integration (MSI) SharePoint Portal, which can be accessed if you have a login. If you need help with the MSI Portal or setting up your login, please contact your CSM.