Billing

Contacts

Accessing Invoices Online

Authorized users can access their agency’s invoices and drill-down details through the IT Financial Management (ITFM) tool, accessed via the GETS Portal. ITFM has replaced Usage Accounting Reports (UAR).

If you are not currently set up to use ITFM and/or the GETS Portal, your Agency Relationship Manager (ARM) can help you gain access.

Rate Tables (effective July 1, 2019)

Download this pdf file.Infrastructure Services

Download this pdf file.Managed Network Services

Billing Triggers

Our Quick Reference (Excel format) helps you determine the actions that start and stop billing for your GETS services.

How to Dispute a Bill

Here are the steps to follow and the information you need to provide when filing a billing dispute.

Cost Estimating Tool 

The Download this xls file.cost estimating tool (Excel format) is available for use in approximating project costs.