Network Services

GTA Direct initially held several managed services contracts in specialized technology categories including wireline and wireless telecommunications, data center services, and end-user computing. The program has expanded and now includes network services to enhance GTA's role as the state government network services provider. Network services are applications linked in order to share resources or allow electronic communication.

More detailed GTA Direct service descriptions and pricing are available to state and local government entities. For more information than what is available below, please complete this brief webform.

Regulated services

  • Broadband connections
  • Data circuits for wide area networking (WAN)
  • Dedicated internet circuits
  • Public switched telephone network (PSTN) voice

Unregulated services

  • Inside cable/wiring
  • Managed Wi-Fi
  • Unified communications

The above services are outlined in more detail, including service providers, under the headings below. A contact person for each provider is also noted below.

  • Broadband

    High-speed internet access data transmission that is always accessible and faster than traditional access techniques. Multiple signals and traffic types are transported across a wide bandwidth.

    It is a network of direct paths between two termination points - one at the customer's location and the other at the carrier's central office (CO) or local broadband aggregation node. These paths are carried on coaxial or fiber-optic cables and have a wider bandwidth than conventional telephone lines, giving hem the ability to carry video, voice, and data simultaneously.


    AT&T, Comcast Business, Hughes, Windstream

  • Dedicated Corporate Circuits

    Private components used for the design, procurement, installation, and support of ancillary services.

    They provide a continuous electrical connection between two points designed to work with a single piece of equipment. It has its own circuit breaker, and no other piece of equipment is connected.


    Accelecom, AT&T, CenturyLink (Lumen), Comcast Business, Verizon, Windstream

  • Dedicated Internet

    A private, fixed-bandwidth, always-available connection between a state entity and the internet.

    Unlike broadband service, customers do not have to compete with other subscribers for bandwidth.


    Accelecom, AT&T, CenturyLink (Lumen), Comcast Business, Hughes, Verizon, Windstream

  • PSTN Voice

    Public switched telephone network (PSTN) voice is a collection of circuit-switched telephone networks operated by local, regional or national operators, providing infrastructure and services of public telecommunication.


    AT&T, CenturyLink (Lumen), Comcast Business, Windstream

  • Cable and Wiring

    Design and installation of inside cable and wiring projects.


    AT&T, Big Fish, CooperCraft, Five Points Infrastructure Services, NetPlanner, Verizon, Windstream

  • Managed Wi-Fi

    A wireless network solution that enables a state entity to outsource all or part of the tasks required to implement a strong, seamless connection to a Wi-Fi network.

    It is an enterprise solution that involves the design, procurement, installation, maintenance, monitoring and upgrading of a Wi-Fi network.


    Big Fish, CenturyLink (Lumen), Comcast Business, Verizon, Windstream

  • Unified Communications

    The integration of enterprise services and products encompassing all forms of communication exchanged via a network to optimize business processes.

    It provides a customer with a consistent unified interface and user experience across multiple devices and media types such as instant messaging (chat), voice, mobility, audio, web and video conferencing, desktop and data sharing, and speech recognition with non-real-time communication services like unified messaging (integrated voicemail, email, SMS, and fax).


    AT&T, Big Fish, CenturyLink (Lumen), Comcast Business, Verizon, Windstream, Zoom

Contracts and Contacts
Provider Contract Expiration Contract Number Contact Name Email Phone
Accelecom June 30, 2025 9800-GTADIRECT-CONTRACT-4666-ACC Mike Singer [email protected] (770) 563-0016
AT&T June 30, 2025 9800-GTADIRECT-CONTRACT-4666-ATT David Walker [email protected]
[email protected]
(770) 356-4520
Big Fish Technology June 30, 2025 9800-GTADIRECT-CONTRACT-4666-BIG Ryan Leo [email protected] (678) 528-7713, ext. 7005
Comcast Business June 30, 2025 9800-GTADIRECT-CONTRACT-4666-COM Nikita Johnson [email protected] (678) 725-0801
Lumen June 30, 2025 9800-GTADIRECT-CONTRACT-4666-CEN

Colleen C. Hinsberg

[email protected] (704) 201-8492
MCA/Coopercraft June 30, 2025 9800-GTADIRECT-CONTRACT-4666-MCA Barry Downs [email protected] (229) 603-1501
NetPlanner Systems June 30, 2025 9800-GTADIRECT-CONTRACT-4666-NPS Michelle Bruck [email protected] (678) 205-2720
Verizon June 30, 2025 9800-GTADIRECT-CONTRACT-4666-VER

Gary Wood

[email protected]

(334) 207-5777

Zoom June 30, 2025 9800-GTADIRECT-CONTRACT-4666-ZOO Rhonda Wingate [email protected] (301) 633-9262

More detailed GTA Direct service descriptions and pricing are available to state and local government entities. For more information, please complete this brief webform.