Customer Success Managers (CSMs) are your account representatives and connection to information about GTA's IT and telecommunication services and products in the catalog found on the GTA Service Portal. CSMs are available to assist GTA customers with any questions or issues related to these services and products.

If you have problems identifying your CSM using the resources below, submit a GTA service inquiry for further assistance.

For resetting a password or unlocking an account, access the self-service password reset (SSPR) tool.

Regional

Find your CSM according to your county using the territory coverage list or map below.

Download this pdf file. Territory coverage

Download this pdf file. Map

State and Local Government Agencies

To find your CSM, enter your agency's name or acronym in the search bar of the table below. For example, type "Department of Community Health" or "DCH" in the "search by keyword" box, then click "search."

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