Accessibility

The structure, design, and implementation of accessible websites ensure that all individuals can locate and use the information and services presented with or without assistive technologies. 

Usability

Good usability provides clear information, simple design, easy navigation, and positive user experiences. A website that is easy to use and navigate enhances the overall experience for citizens seeking information or services.

Inclusivity

Inclusive websites permit equal access, representation, and participation that welcomes and supports a diverse range of constituents and their needs.