Ms. West's background includes remote sensing, mobile health applications, and algorithm development. She serves as technical liaison between Georgia Tech and Children's Healthcare of Atlanta. Ms. West works closely with Children's Healthcare to identify solutions that enable better care for patients. As part of the relationship with Children's Healthcare, she also runs a program called Quick Wins, which funds solutions that are clinician-driven and can be wholly solved in 18 months or less.

Ms. West serves on the Executive Management team of the Parker H. Petit Institute for Bioengineering and Bioscience and on the Health team at Georgia Tech's Institute for People and Technology. She served as the twice-elected chair of the Georgia Tech Executive Board and as chair of Georgia Tech's Charitable Campaign in 2017.

Ms. West has received numerous honors throughout her career, including being named as one of Georgia's "40 Under 40" by Georgia Trend magazine in 2004 and being selected for Leadership Georgia in 2008. She was a member of the team that was honored in 2012 with the Paul F. Forman Engineering Excellence Award from the International Optical Society, and she received Georgia Tech's Outstanding Achievement in Research Enterprise Excellence Award in 2014. Also in 2014, Ms. West was named Woman of the Year by Women in Technology.

She started her own company, Intelligent Access, to take her invention of a wireless personal captioning system to market.