Georgia.gov Ranked as Top Performing Website

Georgia’s primary state website, www.georgia.gov, was ranked as the best performing in the nation by the Information Technology and Innovation Foundation (ITIF). When taking additional state agency websites into account, Georgia ranked No. 4 in the overall state standings.

The ITIF reviewed 400 U.S. state government websites representing seven different service types to assess performance on four criteria: page-load speed (on both desktops and mobile devices), mobile friendliness, security, and accessibility.

The ITIF is an independent, nonprofit, nonpartisan research and educational institute in Washington, D.C.

Georgia ranked No. 2 overall in both page-load speed and accessibility. When evaluating specific government functions, Georgia.gov’s Popular Topics webpage on driver’s licenses ranked No. 2 for driver’s license information, and the Popular Topics webpage on business licenses ranked No. 2 for business registration information.

Meanwhile, the Georgia Department of Revenue’s website ranked No. 2 for taxes websites, the Georgia Department of Public Health’s website ranked No. 3 for vital records websites, and the Georgia Department of Public Safety’s website ranked No. 3 for traffic citation websites. All three of these top-performing websites are part of the state’s enterprise web-publishing platform, which is managed by GTA’s Office of Digital Services Georgia.

Georgia ranked No. 11 overall on mobile friendliness and No. 18 overall on security measures, even though communications between web browsers and websites on the state’s enterprise platform are encrypted.