Georgia Earns Highest Grade Possible in 2018 Digital States Survey

The state of Georgia received a letter grade of A, the highest ranking possible, in the 2018 Digital States Survey. In addition, Georgia placed first in the nation in the category of Adaptive Leadership and was named among the top five states in the category of Collaboration.

The survey is conducted every two years by the Center for Digital Government, a national research and advisory institute focused on information technology policies and best practices in state and local government. The survey evaluates all 50 states’ use of technology to improve service delivery, increase capacity, streamline operations, and reach policy goals, and each state is assigned a letter grade based on quantifiable results.

Under the Digital States Survey criteria, a letter grade of A indicates a state “is trending sharply upward. They show results across all survey categories. Modernization is used to realize operational efficiencies and strategic priorities. There is evidence of meaningful collaboration, and performance measures and metrics are widely adopted.”

Georgia’s letter grade of A is an improvement from the last survey in 2016, when the state received an A-. Georgia is one of only five states to receive an A in the 2018 survey. The other states are Michigan, Missouri, Ohio, and Utah.

The category of Adaptive Leadership measures how well a state’s technology investment strategies match the top policy priorities of the governor, the legislature, and the public.

The survey evaluated states for actions supporting priorities and policies to improve operations and services, hard- and soft-dollar savings and benefits, progress since the previous survey, innovative and citizen-centric services, and effective collaboration. The survey is designed to highlight best and emerging technology practices that serve as models to be shared across state borders.

For more information, visit http://www.govtech.com/cdg/digital-states/Digital-States-Survey-2018-Results.html.