Storage (SAN tier 1, 2, 3) service

Best practices to right-size consumption

  • Limit database storage to peak usage plus 20 percent (source: Gartner)
  • Select the proper SAN tier for the business need (data and performance)
  • Ensure stored data is agency-related and eliminate non-business usage (e.g., personal music and video files)
  • Eliminate data redundancy (e.g., multiple copies of databases)
  • Determine and enforce data retention requirements

Sources of information/reports

  • Invoice Detail Report on ITFM

Steps to request service change

  • Submit a request in the GETS Service Catalog to change allocated storage amount: Infrastructure Services > Storage/Backup

See also a glossary of GETS terms in the PDF below offering useful descriptions of elements referenced above:

Glossary of GETS terms