Wide area network (WAN) service
Best practices to right-size consumption
- Implement WAN Capacity Management Process: Select transport circuit speed and capacity based on business and application needs
- If a circuit trends "Hot" (50 percent or more monthly average), upgrade circuit
- If a circuit trends "Cold" (1 percent or less monthly average), determine if circuit is needed and disable/disconnect if appropriate
- Audit physical WAN devices for usage, virtualize if possible, and decommission devices that are not in use
- Long term: Move to SDWAN to consolidate devices and potentially reduce bandwidth usage
Sources of information/reports
- Invoice Detail Report on ITFM
- WAN Hot/Cold Utilization Report
- Agency Vital Net (more information than Hot/Cold Report)
Steps to request service change
- Submit a request in the GETS Service Catalog: Network Services > WAN Services
See also a glossary of GETS terms in the PDF below offering useful descriptions of elements referenced above: