Network Services

GTA Direct initially held several managed services contracts in specialized technology categories including wireline and wireless telecommunications, data center services, and end-user computing. The program has expanded and now includes network services to enhance GTA's role as the state government network services provider. Network services are applications linked in order to share resources or allow electronic communication.

More detailed GTA Direct service descriptions and pricing are available to state and local government entities. For more information than what is available below, please complete this brief webform.

Regulated services

  • Broadband connections
  • Data circuits for wide area networking (WAN)
  • Dedicated internet circuits
  • Public switched telephone network (PSTN) voice

Unregulated services

  • Inside cable/wiring
  • Managed Wi-Fi
  • Unified communications

The above services are outlined in more detail, including service providers, under the headings below. A contact person for each provider is also noted below.

  • Broadband

    High-speed internet access data transmission that is always accessible and faster than traditional access techniques. Multiple signals and traffic types are transported across a wide bandwidth.

    It is a network of direct paths between two termination points - one at the customer's location and the other at the carrier's central office (CO) or local broadband aggregation node. These paths are carried on coaxial or fiber-optic cables and have a wider bandwidth than conventional telephone lines, giving hem the ability to carry video, voice, and data simultaneously.

    Providers

    AT&T, Comcast Business, Hargray, Hughes, Kinetic by Windstream Enterprise

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  • Dedicated Corporate Circuits

    Private components used for the design, procurement, installation, and support of ancillary services.

    They provide a continuous electrical connection between two points designed to work with a single piece of equipment. It has its own circuit breaker, and no other piece of equipment is connected.

    Providers

    AT&T, CenturyLink (Lumen), Comcast Business, Georgia Public, Hargray, Kinetic by Windstream Enterprise, Verizon

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  • Dedicated Internet

    A private, fixed-bandwidth, always-available connection between a state entity and the internet.

    Unlike broadband service, customers do not have to compete with other subscribers for bandwidth.

    Providers

    AT&T, CenturyLink (Lumen), Comcast Business, Georgia Public, Hargray, Hughes, Kinetic by Windstream Enterprise, Verizon

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  • PSTN Voice

    Public switched telephone network (PSTN) voice is a collection of circuit-switched telephone networks operated by local, regional or national operators, providing infrastructure and services of public telecommunication.

    Providers

    AT&T, CenturyLink (Lumen), Comcast Business, Hargray, Kinetic by Windstream Enterprise

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  • Cable and Wiring

    Design and installation of inside cable and wiring projects.

    Providers

    AT&T, Basesix, Big Fish, CooperCraft, Five Points Infrastructure Services, Kinetic by Windstream Enterprise, NetPlanner, Verizon

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  • Managed Wi-Fi

    A wireless network solution that enables a state entity to outsource all or part of the tasks required to implement a strong, seamless connection to a Wi-Fi network.

    It is an enterprise solution that involves the design, procurement, installation, maintenance, monitoring and upgrading of a Wi-Fi network.

    Providers

    Big Fish, CenturyLink (Lumen), Comcast Business, Hargray, Kinetic by Windstream Enterprise, Verizon

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  • Unified Communications

    The integration of enterprise services and products encompassing all forms of communication exchanged via a network to optimize business processes.

    It provides a customer with a consistent unified interface and user experience across multiple devices and media types such as instant messaging (chat), voice, mobility, audio, web and video conferencing, desktop and data sharing, and speech recognition with non-real-time communication services like unified messaging (integrated voicemail, email, SMS, and fax).

    Providers

    AT&T, Big Fish, CenturyLink (Lumen), Comcast Business, Hargray, Kinetic by Windstream Enterprise, Verizon, Zoom

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Contracts and Contacts
Provider Contract Expiration Contract Number Contact Name Email Phone
AT&T June 30, 2024 9800-GTADIRECT-CONTRACT-4666-ATT Ashley Isabell [email protected] (404) 861-8317
Basesix June 30, 2023 9800-GTADIRECT-CONTRACT-4666-BAS Chris Atwell [email protected] (404) 597-7703
Big Fish Technology June 30, 2023 9800-GTADIRECT-CONTRACT-4666-BIG Ryan Leo [email protected]  
Comcast Business June 30, 2023 9800-GTADIRECT-CONTRACT-4666-COM Stewart Croucher [email protected] (770) 212-0522
CooperCraft Communications June 30, 2023 9800-GTADIRECT-CONTRACT-4666-COO Barry Downs [email protected] (229) 603-1501
Five Points Infrastructure Services June 30, 2023 9800-GTADIRECT-CONTRACT-4666-FPI Cyndi Garrison [email protected] (678) 656-5559
Georgia Public Web June 30, 2023 9800-GTADIRECT-CONTRACT-4666-GPW Mike Singer [email protected]  
Hargray June 30, 2023 9800-GTADIRECT-CONTRACT-4666-HAR Phillip D. Scroggin, Sr. [email protected] (912) 391-1001
Hughes June 30, 2023 9800-GTADIRECT-CONTRACT-4666-HNS John Fanelli [email protected]  
Kinetic June 30, 2023 9800-GTADIRECT-CONTRACT-4666-WIN Michael "Shannon" McNeal [email protected] (478) 456-4071
Lumen June 30, 2023 9800-GTADIRECT-CONTRACT-4666-CEN

Shannon Mills

Mary Beth Truss

[email protected]

[email protected]

(385) 295-9237

(404) 519-6282

NetPlanner Systems June 30, 2023 9800-GTADIRECT-CONTRACT-4666-NPS Michelle Bruck [email protected] (678) 205-2720
Verizon June 30, 2023 9800-GTADIRECT-CONTRACT-4666-VER

Gary Humphrey

Gary Wood

[email protected]

[email protected]

(470) 622-1751

(334) 207-5777

Zoom June 30, 2023 9800-GTADIRECT-CONTRACT-4666-ZOO Rhonda Wingate [email protected] (301) 633-9262

More detailed GTA Direct service descriptions and pricing are available to state and local government entities. For more information, please complete this brief webform.